Vilikku is operated by EvenStar Apps, Kerala, India ("we", "us"). This policy explains what personal data we collect, why, and the choices you have. It applies to the Vilikku Android app and related services, and is written to comply with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
The short version: we collect the minimum needed to run a safe calling platform — your phone number, date of birth, profile basics, coin balance, and call records (who, when, how long — never what was said). We do not record calls. We do not sell your data. We do not show third-party ads. Screenshots and screen recording are blocked inside the app.
| Data | Why we collect it |
|---|---|
| Phone number | Account creation and sign-in (OTP verification); one number = one account (fraud prevention). |
| Date of birth | Verifying you are 18 or older — a legal requirement of the platform. |
| Profile details (display name, gender, language, chosen avatar) | Showing your profile inside the app. Profiles use illustrated avatars — real photos are not part of user profiles. |
| Call records (participants, start/end time, duration, call type, coins spent) | Billing per minute, your Recents list, fraud prevention, and dispute resolution. We do not record or store the audio or video content of calls. |
| Coin balance and purchase history (order IDs from Google Play) | Crediting purchases and support. Payment card/UPI details are handled entirely by Google Play — we never see them. |
| Support conversations | Responding to help requests and complaints. |
| Reports, strikes, and enforcement records | Keeping the platform safe; complying with the IT Rules, 2021 (grievance handling). |
| Device data (device model, OS version, app version, push token, crash logs) | Delivering calls and notifications, fixing crashes, preventing abuse. |
| Hosts only: verification selfie | Internal identity review before a Host goes live (bot/impersonation prevention). Stored privately; never shown to other users. |
| Hosts only: payout KYC (PAN, bank account) | Legally required verification before paying out earnings; tax compliance. |
We do not collect your contacts, location, SMS, or files. We do not use third-party advertising or tracking SDKs.
During video calls, an on-device safety feature checks that a face is visible in the video stream (this prevents camera-misuse and protects Hosts). This analysis happens on the phone in real time; video frames are not uploaded, stored, or used for any other purpose. If the safeguard ends a call, a violation record (time, call, reason — not the video) is created for review.
We share data only with the service providers ("data processors") needed to run Vilikku:
We may disclose data when required by law — to law-enforcement or government agencies under valid legal process. We never sell personal data and never share it for advertising.
Under the DPDP Act, 2023 you have the right to access, correct, and erase your personal data, and to grievance redressal. In practice:
Vilikku is strictly for adults (18+). We do not knowingly process children's data; any account found to belong to a minor is deleted. If you believe a minor is using the App, report it in-app or email us.
Email: support.vilikku@gmail.com
Grievances are acknowledged within 24 hours and resolved within 15 days,
per the IT (Intermediary Guidelines) Rules, 2021 and the DPDP Act, 2023.
We will update this policy as the Service evolves and notify material changes in-app. The effective date above always reflects the current version.
EvenStar Apps, Kerala, India
Email: support.vilikku@gmail.com